1. Who we are
KDC Projects Ltd is the controller responsible for personal information collected through this website.
KDC Projects Ltd
Building 307
Aviation Park West
Bournemouth International Airport
Christchurch
Dorset
BH23 6NW
United Kingdom
Data protection enquiries: dataprotection@kdc-group.co.uk
In this notice, references to “KDC Projects”, “we”, “our” or “us” mean KDC Projects Ltd.
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name, job title and organisation
- Your email address and telephone number
- Information included in an enquiry or message
- Your communication and marketing preferences
- Records of your correspondence with us
- Information about how you use our website
- Your IP address, device type, browser type and approximate location
- Information about your interaction with our website, pages and content
- Information collected through cookies and similar technologies
Please do not provide sensitive personal information through our general website forms unless we specifically request it and it is necessary for the relevant purpose.
3. How we collect your information
We may collect personal information:
- When you complete a form on our website
- When you contact us by email, telephone or another channel
- When you subscribe to receive communications from us
- When you interact with our website or online content
- Automatically through cookies and similar technologies
- Through third-party platforms or business contacts where it is lawful to do so
4. How we use your information
We may use your information to:
- Respond to enquiries and provide requested information
- Discuss or provide our services
- Manage our relationship with customers, prospective customers and other business contacts
- Record and manage relevant communications in our customer relationship management system
- Send relevant marketing communications where permitted
- Understand how people find and use our website
- Measure the effectiveness of our website and marketing activity
- Improve our website, content and services
- Maintain the security, availability and performance of our website
- Comply with our legal and regulatory responsibilities
- Establish, exercise or defend legal claims
5. Our lawful bases
We will only use personal information where we have a lawful basis to do so. Depending on the circumstances, this may include:
- Consent, where you have given us permission to use your information for a particular purpose
- Contract, where processing is necessary to enter into or perform a contract with you
- Legal obligation, where we need to process information to comply with the law
- Legitimate interests, where processing is necessary for our business activities and those interests are not overridden by your rights and interests
Where we rely on consent, you may withdraw it at any time.
6. Website enquiries and HubSpot
When you submit an enquiry through our website, the information you provide may be stored in HubSpot, our customer relationship management system.
We may use this information to:
- Respond to your enquiry
- Maintain a record of our communications
- Understand your requirements
- Manage our relationship with you or your organisation
- Measure engagement with our website and communications
- Provide relevant follow-up information
Submitting a general website enquiry does not automatically mean that you have agreed to receive marketing communications from us.
7. Careers and job applications
Our website may provide information about working with KDC Projects and may link to current opportunities.
Applications are not submitted directly through this website. If you follow a link to view or apply for an opportunity, you may be directed to HiBob or another external recruitment page.
Information submitted through HiBob will be handled in accordance with the privacy information provided as part of that application process. You should review the relevant privacy notice before submitting your information.
This website privacy notice does not describe every aspect of KDC Projects’ recruitment processing because recruitment information is collected through the external application process rather than through the website itself.
8. Marketing communications
Where permitted, we may use your contact details to send information about KDC Projects, our services, insights, events or other relevant updates.
You can unsubscribe at any time by:
- Using the unsubscribe link included in a marketing email
- Contacting us at dataprotection@kdc-group.co.uk
- Asking your KDC Projects contact to update your preferences
We may retain a minimal record of your preference so that we can continue to respect your request not to receive marketing communications.
9. Cookies and similar technologies
Our website uses cookies and similar technologies. These may include pixels, tags, scripts and local storage.
We use these technologies to:
- Enable essential website functionality
- Remember your cookie and privacy preferences
- Understand how visitors use our website
- Analyse website traffic and performance
- Understand how visitors interact with pages and content
- Measure the effectiveness of our marketing activity
- Support relevant advertising and audience measurement
- Maintain website security and performance
CookieYes is used to provide our cookie consent controls and record your preferences.
You can use these controls to accept, reject or manage non-essential cookies. You can also return to the cookie settings to change or withdraw your choices.
Further details about individual cookies, their providers, purposes and durations are available in our Cookie Policy and through the cookie settings on the website.
10. Analytics and tracking services
Subject to your cookie choices and the way each service is configured, we may use the following services:
Google Analytics 4
Google Analytics 4 helps us understand how visitors find and use our website. It may collect information about your device, browser, approximate location, website activity and interactions. We use this information to analyse website traffic and improve our website and content.
Google Tag Manager
Google Tag Manager helps us manage website tags and scripts. It may facilitate the operation of other analytics and tracking services. The information collected depends on the individual tags configured through it.
Microsoft Clarity
Microsoft Clarity helps us understand how visitors interact with our website. It may provide information such as page visits, clicks, scrolling and general navigation patterns. Depending on its configuration, Clarity may provide aggregated heatmaps or recordings of interactions with website pages. We use this information to identify usability issues and improve the website experience.
HubSpot
HubSpot provides website forms, customer relationship management, communication and analytics functionality. It may collect information submitted through forms, together with information about website visits, page views, email engagement and interactions with our communications.
LinkedIn analytics
We may use LinkedIn analytics and related technologies to understand referrals from LinkedIn, measure engagement with our website and assess the effectiveness of our LinkedIn activity. Depending on the technology deployed, LinkedIn may receive information about your device, browser, website activity and interaction with LinkedIn content or campaigns.
CookieYes
CookieYes is used to identify and categorise cookies, display our consent controls, apply your preferences and maintain appropriate evidence of those choices.
Non-essential analytics and marketing technologies will be managed through the website’s cookie controls where required.
11. Sharing your information
We may share personal information with trusted organisations that help us operate our website and business, including:
- Website hosting, development and maintenance providers
- Customer relationship management providers
- Analytics and website-performance providers
- Cookie consent-management providers
- Marketing and communication platforms
- IT, email and security providers
- Professional advisers
- Regulatory bodies, law-enforcement organisations or public authorities where required
- Other organisations where disclosure is required or permitted by law
These organisations may only use personal information for the relevant purpose and must handle it appropriately.
We do not sell personal information.
12. International transfers
Some of the suppliers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to protect it. These may include:
- Transferring information to a country recognised as providing an adequate level of protection
- Using approved contractual safeguards
- Applying additional organisational or technical safeguards where appropriate
You may contact us if you would like more information about the safeguards relevant to your personal information.
13. How long we retain information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The appropriate retention period may depend on:
- The nature of our relationship with you
- The reason the information was collected
- Whether an enquiry develops into a customer or supplier relationship
- Our contractual and operational requirements
- Legal, accounting and regulatory responsibilities
- The need to establish, exercise or defend legal claims
We may retain limited information for longer where this is necessary to record an objection, unsubscribe request or other privacy preference.
Cookie and analytics information will be retained in accordance with the settings applied to the relevant service. Further details will be included in our Cookie Policy.
14. How we protect your information
We use appropriate organisational and technical measures designed to protect personal information against accidental loss, unauthorised access, alteration, misuse or disclosure.
Access to personal information is limited to employees, contractors and suppliers who require it for an appropriate business purpose.
However, no website or internet-based service can be guaranteed to be completely secure.
15. Your data-protection rights
Depending on the circumstances, you may have the right to:
- Ask for access to your personal information
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your information
- Ask us to restrict how your information is used
- Object to certain uses of your information
- Request the transfer of information you have provided
- Withdraw consent where we rely on consent
- Raise a concern about how your information is being used
Some rights are subject to legal conditions and exemptions.
To exercise your rights, contact us at dataprotection@kdc-group.co.uk. We may need to request information to confirm your identity before responding.
16. Automated decision-making
We do not use personal information collected through this website to make solely automated decisions that produce legal or similarly significant effects on individuals.
17. Links to other websites
Our website may contain links to websites or services operated by other organisations, including HiBob, LinkedIn and other external platforms.
We are not responsible for the privacy practices, security or content of external websites. You should review the relevant privacy notice before providing personal information through another website or service.
18. Complaints
If you have concerns about how we use your personal information, please contact us at dataprotection@kdc-group.co.uk so that we can investigate.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. Further information is available at ico.org.uk.
19. Changes to this notice
We may update this privacy notice to reflect changes to our website, services, suppliers or legal responsibilities.
The latest version will be published on this page, together with the date it was last updated.
20. Cloudflare Turnstile
We use Cloudflare Turnstile to help protect our website and forms from spam, abuse, and automated submissions. Turnstile may collect information about your interaction with our website to determine whether a submission is being made by a legitimate user.
Turnstile is provided by Cloudflare. For more information about how Cloudflare processes information in connection with Turnstile, please see the Cloudflare Turnstile Privacy Addendum.